24/7 IT Support Kansas City

Are you looking for IT support in Kansas City? Our 2 minute response time leads the industry due to our unique three tiered support system. Whether you’re a small or mid-sized company, our 24/7 support and 93% same day resolution ensures your technology is always running smoothly. With managed services tailored to your business, cybersecurity solutions, and personalized IT strategies, ThrottleNet helps your Kansas City business stay ahead in the digital landscape. Click the video to hear our customer stories.

"Everything gets resolved fast because their IT support team is second to none. They are the go to experts in our market for cybersecurity. Without hesitation we recommend ThrottleNet."

IT SUPPORT THAT WORKS FOR YOU

At ThrottleNet, we understand that all businesses deserve dependable IT support and strong cybersecurity solutions. Our managed services are built on over 25 years of expertise, serving organizations of all sizes across Missouri. We’ve crafted a solution that balances efficiency with cost-effectiveness, ensuring that your business receives high-quality IT services. We provide comprehensive IT support for Kansas City small businesses that meet your unique needs. Explore the key features below to learn more about how we can benefit your organization!

File Searching SymbolIT support providers should offer comprehensive 24/7/365 monitoring to ensure systems stay functional, detecting and addressing issues before they affect performance. By proactively identifying potential risks, you can avoid disruptions and maintain smooth operations. With an MSP handling the health of your network, you’re free to focus on driving business growth while knowing your technology infrastructure is secure and reliable.

bug iconSecure your business with advanced antivirus, anti-malware, and anti-spyware solutions. Utilizing cutting-edge monitoring tools, these services detect and neutralize ransomware and other cyber threats quickly, safeguarding your data. With real-time oversight, IT providers can identify zero-day threats and mitigate malware and spyware risks. It’s essential to partner with a trusted MSP in Kansas City that offers proactive security measures to protect your network from evolving dangers and ensure the long-term health of your IT infrastructure.

sending iconIn today’s fast-paced digital world, reliable data backups are crucial for maintaining business operations. IT support Kansas City providers should offer more than just basic backup solutions by ensuring that network backups are automatically validated for accuracy. Whether dealing with a natural disaster or complete system failure, it’s vital to have confidence that your data remains secure. Trusting your IT support team to deliver continuous protection gives peace of mind, ensuring your business is always prepared for the unexpected.

lock iconRansomware can severely disrupt your business, but with cutting-edge detection and response tools, you stay ahead of potential threats. Your system should not only detect ransomware in real-time but also isolate affected devices to prevent the spread. While your network remains secure, your IT Support, Kansas City managed service provider should act quickly, using remote access to resolve the issue, reduce downtime, and protect your essential data. Ensuring quick recovery and safeguarding your operations brings peace of mind and keeps your business running smoothly.

A customized Real-Time Dashboard puts your network’s performance in the palm of your hand. With customized views, you can easily monitor key metrics like backup verification, virus mitigation statistics, and user satisfaction from customer service surveys. Access all your IT support Kanas City services, support tickets, and applications in one centralized portal—no more searching for that crucial link! Effortlessly submit and track support tickets, plus tap into our extensive knowledge base to solve common issues independently. Experience unparalleled visibility and control over your IT environment today!

Server Rack SymbolComprehensive Server Management and Maintenance services ensure your servers—whether on-premises, in Microsoft Azure, or in a hybrid environment—are always secure and up to date. IT providers should handle everything from patches and updates to proactive monitoring, identifying potential problems before they disrupt your business. Your IT support team works behind the scenes, ensuring your network operates smoothly and efficiently, allowing you to concentrate on your core operations without worrying about server reliability.

Three People Meeting SymbolSecurity Awareness Training equips your employees to recognize and avoid common cyber threats, turning them into the first line of defense. By learning how to identify phishing attempts, practice safe web browsing, and know when to ask for IT support, your team becomes an active participant in safeguarding your business. Kansas City IT providers should deliver engaging, ongoing training to keep everyone informed. With the right managed service provider, your employees play a key role in maintaining a strong cybersecurity posture.

A strong managed services plan should offer a dedicated team that includes a Virtual Chief Information Officer (vCIO), a Project Manager, and a Customer Service Representative. These professionals ensure your business has strategic IT guidance, seamless project execution, and personalized support. Your Kansas City vCIO works with you on everything from IT budget creation to overseeing critical projects, while also meeting with you quarterly to review network performance and recommend ways to mitigate risks and improve efficiency. IT support companies should give you personalized, expert guidance to keep your business running smoothly.

A quality managed services plan should offer unlimited IT support, ensuring your business receives prompt and dependable assistance whenever needed. This comprehensive support should include access through multiple channels, such as a customer portal, desktop calling card, email, and phone support. With the help of AI-driven diagnostics and real-time ticket tracking, your IT provider can deliver tailored solutions quickly, addressing your specific needs in just minutes to keep your business running smoothly.

The most critical element of effective IT support in Kansas City is partnering with an IT provider who fully gets your business goals and delivers solutions that align with them. Our team of experts support your objectives and drives your success.

AWARD WINNING IT SUPPORT

Business IT Support Team
ThrottleNet has a passion for IT problem-solving in Kansas City, turning frustrations into solutions that make your day better. Our unique, multi-tiered help desk ensures fast issue resolution, backed by a skilled team focused on delivering exceptional customer service. We continually refine our strategies with cybersecurity experts auditing and training our staff. With a response time averaging under two minutes and a 98% customer satisfaction rate, we’ve earned the trust of our clients. ThrottleNet provides full-service IT management, protecting networks while supporting your business growth in Kansas City.
  • Our response time is constantly updated and evaluated. We are currently averaging a 1 minute 57 second response time with almost 25,000 completed surveys. (Customer Thermometer)
  • Our customer happiness score is over 98% (Customer Thermometer)
  • We are the most trusted company in the midwest with over 700 Google Reviews.
  • We manage or co-manage everything for you. Our teams consolidate IT policies, practices, and solutions to secure networks and promote support from a single, fixed location.

Team success is attributed to our dedicated world-class IT services, ongoing advancements, open book management, and our focus on our customers. Our open-book system creates a team first atmosphere throughout our organization. We provide exceptional training to our team members to drive their ownership and engagement in our company. ThrottleNet’s talented team members have a huge impact on our everyday tasks and decisions that lead to the overall success of ThrottleNet.

Our company’s success stems from our trusting customers, partners, and amazing team who have helped us grow and do what we do best; support and development.  

ThrottleNet customers can count on us to provide them with the best IT support and security. Our goal is to support your people by taking complete ownership of IT issues and keep your network running safe and secure.

IT Support Kansas City

DOES MY COMPANY NEED OUTSOURCED IT SUPPORT?

A small business needs a small army of people to make business grow, with an organizational chart usually featuring management, HR, standard employees and many others. Many companies are trained in IT and don’t know who to hire. For small businesses, there is a risk of using an in-house IT department. 

If something goes wrong with your technology, would you rather have the responsibility fall squarely on your shoulders or on someone else? If the network goes down, your in-house IT support team must juggle fixing it with countless other tasks planned for the day or all the other tasks go out the window for the day. Time is money for your business. If your business falls victim to a cyber-attack, you’re left picking up the pieces yourself.

If your company can only afford one IT staffer to make up your in-house IT support team he develops knowledge of every process and every bit of confidential information your company owns. What happens if he leaves? Under those circumstances, you’re left scrambling to find a replacement and there’s no guarantee the information stays with your company. 

Managed Network plans from ThrottleNet can save your business more than 50% on IT staffing over in-house IT support, and provides a personalized approach to your company’s unique needs. All Managed Network clients receive access to local 24/7/365 help desk & support services, a Virtual CIOuptime monitoringanti-virus & spyware softwarevendor management support & much more at a low monthly cost without contracts.f

THROTTLENET’S IT SUPPORT SOLUTIONS

Our customers ask, how will you support me? We can support your business to keep it running efficiently through our three tiered help desk. Some of the additional services we offer include:

  • 24/7 Service Desk Support – Available by phone, email, and remote support
  • We handle multiple locations nationwide with an average response time of 1 minute 57 seconds
  • Complete cloud support for remote access from any location
  • Seamless onboarding to get your system optimized quickly
  • Cybersecurity to prevent attacks and reduce downtime caused by system breakdowns
  • Data Migration and system integration for production efficiency

Utilizing IT solutions that you can trust will make the onboarding process easy. We will provide world class IT support services near you. Contact ThrottleNet today to get started!

IT Support Kansas City Server

ARE YOU READY FOR BETTER IT?

Let’s schedule a FREE on-site consultation to see if ThrottleNet is the best choice for your business.