Managed IT Services

Focus on your business, Not your IT

At ThrottleNet, we don’t just manage IT—we transform it into a strategic advantage. Unlike other providers who offer “captain obvious” reports, our award-winning vCIO strategists deliver real, data-driven insights that align your technology roadmap with your business goals. We hire specialists—not generalists—for  cybersecurity, cloud services, and partner care.

When you partner with ThrottleNet, you get a full-service IT team that’s 100% invested in fast support. Our clients experience same-day support resolution for 93% of all service tickets, thanks to our multi-tiered help desk staffed by true IT superheroes who are passionate about turning frustration into joy.

“We recommend ThrottleNet to any business looking for a true IT managed services provider, not just another vendor. With a personalized IT strategy and top-tier cybersecurity protection, you can focus on your business while they handle your IT needs.”

WHAT IS MANAGED IT SERVICES?

Managed IT Services is a comprehensive approach to outsourcing your business’s technology needs—covering everything from daily IT support and cybersecurity to long-term IT strategy. At ThrottleNet, that means we take full responsibility for keeping your systems secure, your people supported, and your technology aligned with your goals. Instead of hiring an in-house IT team, you get instant access to a full staff of experts in help desk support, cloud services, cybersecurity, project management, and business strategy—all under one roof. With 24/7 monitoring, fast response times, and proactive planning, our managed IT services ensures your technology runs smoothly.

Managed IT Services

What's Included in ThrottleNet’s Managed IT Services

File Searching SymbolKeep your business running without interruption through our 24/7 remote monitoring as part of our comprehensive managed IT services. We detect and resolve issues before they impact productivity by using real-time alerts, automated response tools, and tiered support escalation. By catching problems early, we minimize downtime, protect your operations, and deliver peace of mind with continuous network oversight.

Our managed IT services platform continuously scans for performance anomalies, system vulnerabilities, and irregular activity. With regular reporting and a dedicated team monitoring your environment, you’ll have complete confidence that your IT infrastructure is not only being watched but actively managed to meet performance standards and compliance requirements.

bug iconProtect your organization from advanced cyber threats with our managed IT services, including next-generation antivirus, antimalware, and real-time ransomware defense. Our intelligent systems and cybersecurity experts work together to stop attacks before they cause harm. With tools designed to detect zero-day threats and prevent breaches, ThrottleNet delivers an enterprise-grade security posture tailored for small and mid-sized businesses.

We continuously analyze threat patterns and apply updated threat intelligence to defend your systems from emerging risks. With vulnerability management and penetration testing services available, we help you maintain the integrity of your data and the trust of your clients, even in the face of increasing cyber threats.

sending iconEnsure business continuity with fully managed IT services that include automated cloud backups, offsite replication, and disaster recovery planning. In the face of system failures or cyber incidents, your business stays online and your data remains safe. With rapid recovery protocols and scheduled backups, our team ensures minimal downtime and fast restoration for critical business data.

Our disaster recovery strategies are designed for real-world business impact—covering everything from accidental deletions to full system outages. We routinely test recovery plans to make sure they’re effective, and we provide documentation to keep your team prepared for any scenario. Business continuity is built into the foundation of our managed IT services.

lock iconThrottleNet delivers layered security protection through managed IT services that include endpoint protection, firewall management, email filtering, and real-time threat monitoring. Our dedicated cybersecurity specialists stay ahead of evolving threats, deploying proactive defenses that keep your systems secure. We protect your infrastructure and data with a responsive support model that reduces risk and limits exposure.

We also help you meet compliance standards like HIPAA, PCI-DSS, and SOC 2 by integrating essential policies and controls into your cybersecurity framework. By maintaining strict access controls and audit-ready logs, our managed IT services protect both your operations and your reputation.

Gain full control of your technology environment with our real-time Partner Portal, a centralized hub included with all managed IT services. Monitor backup health, active tickets, system performance, and threat detection metrics—all in one place. Built for transparency and ease of use, our portal gives you instant visibility into your network’s health, ticket statuses, and service delivery.

The portal also enables you to access billing history, contract terms, knowledge base resources, and real-time support interactions—giving your leadership and internal teams everything they need to stay informed and empowered. It’s a vital tool that supports your operational decision-making and IT governance.

Server Rack SymbolThrottleNet’s managed IT services include full-service server support—whether on-site, in Azure, or in a hybrid environment. We manage patching, updates, monitoring, and maintenance to keep your systems running at peak performance. With backend management handled by our experts, your team can focus on business outcomes while we ensure network health and stability.

We provide detailed reporting on server uptime, resource utilization, and hardware health to ensure transparency and optimize performance. Whether you’re running mission-critical applications or storage-heavy file servers, our managed IT services keep them protected, scalable, and resilient.

Three People Meeting SymbolOur vCIO services bring experienced IT leadership to your business through managed IT services that prioritize strategy over guesswork. From project planning and compliance reviews to quarterly business reviews and budgeting, our vCIOs help you make smarter technology decisions. We don’t deliver surface-level reports—we give you actionable plans that scale with your business.

Every vCIO engagement is tailored to your unique industry, growth plan, and compliance needs. Whether you’re expanding to new markets or upgrading your infrastructure, our experts provide roadmaps that reduce costs, mitigate risks, and support long-term success.

Accelerate IT issue handling with our intelligent ticketing system, built into every managed IT services plan. From real-time updates to smart prioritization, our system ensures that requests are handled efficiently and transparently. Automated workflows and escalation paths get the right technician involved faster—driving resolution and satisfaction.

Our system also includes customer satisfaction tracking, analytics on resolution times, and trend data to identify recurring issues. This allows us to proactively adjust resources and improve service delivery for even better results over time.

Technical Support and Help Desk​ ThrottleNet’s managed IT services include unlimited help desk support to assist your employees whenever they need it. Whether it’s system errors, software bugs, or general tech questions, our expert technicians respond quickly. With AI-assisted diagnostics and real-time ticket tracking, we solve problems fast so your team can stay productive without tech-related delays.

Our support team is available across multiple channels—including phone, email, and portal-based chat—to ensure accessibility and convenience. With flexible hours and dedicated account teams, we create a support experience that’s responsive, reliable, and tailored to your team’s needs.

The foundation of successful Managed IT services lies in choosing a provider who delivers tailored solutions to fit your business. Our skilled team keeps your systems secure and running efficiently. We're committed to protecting your operations and driving long-term success through expert IT support.

AWARD WINNING IT SUPPORT

At ThrottleNet, we deliver Managed IT services designed to turn everyday tech issues into seamless resolutions. Our Midwest-based, multi-tiered support structure ensures fast response times and dependable solutions from a team of experienced IT professionals committed to solving problems before they disrupt your workflow.

We prioritize exceptional service by continually evolving our support processes. With dedicated cybersecurity experts overseeing quality and training, we ensure every customer interaction is secure, efficient, and aligned with the latest IT best practices—helping businesses across the Midwest stay productive and protected.

  • As a leading provider of managed IT services, we track and improve our response times daily to ensure exceptional support. Backed by nearly 25,000 customer surveys, our team currently delivers an impressive average response time of just 1 minute and 57 seconds. (Source: Customer Thermometer)
  • Our managed IT services consistently earn top satisfaction ratings, with a verified customer happiness score exceeding 98%. (Source: Customer Thermometer)
  • Trusted across the Midwest, ThrottleNet has earned nearly 700 5-star Google reviews—making us one of the most reviewed and recommended managed IT providers in the region.
  • We fully manage your IT environment, centralizing support, policies, and security measures under one streamlined solution for maximum efficiency and network protection.

Our success in managed IT services stems from a strong culture of innovation, transparency, and client-centered support. Through open-book leadership and continuous training, our team is empowered to take ownership of solutions—driving engagement, accountability, and consistent service excellence.

Recognized as one of the Midwest’s top-rated IT providers, ThrottleNet’s growth is fueled by loyal clients, dedicated employees, and long-standing partnerships. Our numerous awards—including honors from Small Business Monthly—reflect our commitment to delivering unmatched support and cybersecurity solutions.

Businesses that choose ThrottleNet for managed IT gain more than just support—they gain a partner that takes full responsibility for performance, user experience, and security. We proactively handle every challenge to ensure your team stays productive and your systems stay protected.

Let ThrottleNet Take IT Off Your Plate

IT Support for the Midwest

For many organizations, managing IT in-house can be overwhelming and inefficient—especially when stretched across day-to-day support, cybersecurity, compliance, and infrastructure demands. Rather than relying on limited internal resources, fully managed IT services from ThrottleNet offer a complete, turnkey solution. We assume full responsibility for your IT environment, allowing your team to focus entirely on business growth.

The Benefits of Partnering with ThrottleNet

    • Full IT Ownership – We manage every aspect of your technology—from help desk and network support to cybersecurity and cloud services—so you don’t have to.
    • 98%+ Customer Satisfaction – Our customer happiness score, measured through Customer Thermometer, consistently exceeds 98%.
    • Proven Trust & Reputation – With nearly 700 5-star Google reviews, ThrottleNet is one of the most trusted managed IT providers in the Midwest.
    • Lower Operational Costs – Eliminate the overhead of recruiting, training, and managing an in-house IT team.
    • Top-Tier Technology – Access enterprise-grade tools, platforms, and security solutions used by leading organizations.
    • Flexible & Scalable – Our services evolve with your business, ensuring IT support grows as you do.

Ready to Eliminate the IT Headache?

If managing IT has become a distraction, it’s time for a smarter solution. ThrottleNet’s managed IT services take the full weight of IT off your organization, providing the expertise, security, and uptime your business demands. We don’t just support your technology—we fully own it, so you don’t have to.

Managed IT Services Expert

THROTTLENET’S IT SUPPORT SOLUTIONS

Our customers ask, how will you support me? We can support your business to keep it running efficiently through our three tiered help desk. Some of the additional services we offer include:

  • 24/7 Service Desk Support – Available by phone, email, and remote support
  • We handle multiple locations nationwide with an average response time of 1 minute 57 seconds
  • Complete cloud support for remote access from any location
  • Seamless onboarding to get your system optimized quickly
  • Cybersecurity to prevent attacks and reduce downtime caused by system breakdowns
  • Data Migration and system integration for production efficiency

🚀 Boost your IT capabilities today! Contact ThrottleNet for a free consultation and discover how our Co-Managed IT Services can take your business to the next level.

ARE YOU READY FOR BETTER IT?

Let’s schedule a FREE on-site consultation to see if ThrottleNet is the best choice for your business.