Empower Your IT Team with Top Co-Managed Services

Your internal IT team works hard to manage daily support, cybersecurity, infrastructure, and countless other responsibilities. But even the best teams can use specialized expertise and additional bandwidth to keep everything running smoothly. That’s where ThrottleNet’s Co-Managed IT Services come in—an extension of your existing IT team that provides strategic guidance, enterprise-level tools, and expert support at a fraction of the cost of hiring more employees.

Everything You need to know about Co-managed IT Services

At ThrottleNet, our job is to make you look good. It’s your network—we just secure it. We’re here to partner with your team to strengthen security, enhance efficiency, and help offload low-level support tasks so you can focus on strategic initiatives.

WHAT ARE CO-MANAGED IT SERVICES?

Co-managed IT services offer a collaborative approach to IT management, allowing businesses to retain their internal IT staff while gaining access to ThrottleNet’s team of IT professionals. Instead of overburdening your internal team with every IT challenge, our specialized experts step in to provide strategic support, advanced tools, and 24/7 monitoring, ensuring your business stays secure and efficient. At ThrottleNet, we believe that every IT provider should deliver dependable support paired with comprehensive cybersecurity solutions for top notch co-managed IT services to protect your business. 

Managed IT Support Services St. Louis

What's Included in ThrottleNet’s Co-Managed IT Services

File Searching SymbolOur co-managed IT services includes proactive monitoring that detects and resolves potential IT issues before they disrupt business operations. With real-time alerts and automated incident response, we help prevent downtime and keep your systems running smoothly. With constant oversight, potential issues are identified early, and keep your systems running smoothly. By addressing problems before they become critical, your business stays on track.

bug iconSafeguard your business with powerful antivirus, antimalware, and antispyware solutions. Our co-managed IT services includes advanced monitoring tools that are built to quickly detect and eliminate ransomware and other malicious threats, keeping your critical data secure. With real-time threat management, IT support teams ensure your defenses are always ready, even against the newest zero-day attacks. Count on an MSP that delivers proactive protection to minimize risks and keep your network secure.

sending iconEnsure business continuity with our automated backup solutions and disaster recovery planning. We implement regular data backups, offsite storage, and rapid recovery options to minimize downtime in case of cyberattacks, system failures, or natural disasters. Whether it’s a disaster or a server failure, you need the confidence that your data is fully protected. Ensure your network is always secure and your data is safe.

lock iconProtect your business with multi-layered security solutions, including firewall management, endpoint security, threat detection, email filtering, and security awareness training. Our dedicated cybersecurity experts proactively monitor and respond to threats, ensuring your data and infrastructure remain secure. Because Cybersecurity is all they do, they stay up on the latest in attacks and use economies of scale to find threats quicker. With cutting-edge detection and prevention tools, you stay ahead of the threat. While your network stays protected, your managed service provider should step in remotely to quickly resolve the issue, reducing downtime and safeguarding your important data. Keeping your business secure is our top priority!

Gain full visibility into your network, security status, and system health through advanced analytics and reporting. We provide insights into hardware performance, software updates, security vulnerabilities, and network activity to optimize your IT environment. The Personalized Real-Time Dashboard gives you instant access to your network’s performance. Tailored to your needs, you can monitor critical metrics like backup health, threat detection, and customer satisfaction, all in one place. Manage IT services, support tickets, and applications from a single, unified portal—eliminating the hassle of hunting down important information. Submit and track support requests with ease, and explore our knowledge base to resolve common issues on your own. Maintain a centralized database of all IT assets, configurations, and processes for better efficiency. Our documentation system ensures easy access to important information, reducing downtime and improving troubleshooting response times. Gain full visibility and control over your IT environment like never before!

Server Rack SymbolReliable Server Management and Maintenance services keep your servers—whether on-site, in Microsoft Azure, or a hybrid environment—secure and up to date. IT providers should take care of patches, updates, and continuous monitoring to detect and resolve potential issues before they affect your operations. With your managed IT team handling everything behind the scenes, you can stay focused on your business, confident that your network is operating seamlessly.

Three People Meeting SymbolOur Virtual Chief Information Officers (vCIOs) provide high-level IT strategy, budgeting, and technology planning to ensure your IT aligns with business goals. With expertise in long-term IT roadmaps, compliance, and risk management, our vCIOs help your business make informed, strategic technology investments. Your VCIO partners with you on IT budgeting, leads essential projects, and provides quarterly reviews to assess network performance while suggesting ways to enhance security and efficiency. IT providers should offer expert, tailored guidance to ensure your operations run seamlessly.

Streamline IT issue tracking and resolution with our efficient ticketing system. Get real-time updates, automated workflows, and priority-based task management, ensuring IT requests are resolved quickly and effectively.

Technical Support and Help Desk​Reliable managed service plans should offer unlimited IT support, giving your business quick and dependable assistance anytime it’s needed. Free up your internal IT team by offloading routine support requests. Our experienced technicians provide quick resolutions to end-user issues, system troubleshooting, and software support, allowing your team to focus on bigger projects. With AI-powered diagnostics and live ticket tracking, you’ll get personalized solutions for your unique issues within minutes.

The foundation of successful Co-Managed IT services lies in partnering with a provider who understands your unique IT needs. Our dedicated team of experts ensures your operations run smoothly and securely. We are here to keep your company safe and help you drive long-term efficiencies in your business.

AWARD WINNING IT SUPPORT

At ThrottleNet, we’re dedicated to transforming IT frustrations into relief by resolving issues quickly and improving our customers’ day. Our unique multi-tiered help desk located in St. Louis, MO ensures that problems are addressed efficiently by our team of IT experts, delivering fast and reliable solutions.

Our exceptional team puts customer needs and outstanding service at the forefront. We continually enhance our approach with cybersecurity specialists who audit support operations and provide ongoing training, keeping our users secure and informed.

  • Our response time is constantly updated and evaluated. We are currently averaging a 1 minute 57 second response time with almost 25,000 completed surveys. (Customer Thermometer)
  • Our customer happiness score is over 98% (Customer Thermometer)
  • We are the most trusted company in St. Louis with almost 700 Google Reviews.
  • We manage or co-manage everything for you. Our teams consolidate IT policies, practices, and solutions to secure networks and promote support from a single, fixed location.

Our team’s success comes from our commitment to top-tier IT services, continuous innovation, open-book management, and unwavering customer focus. By fostering a “team-first” environment, our open-book approach empowers team members through exceptional training, boosting their ownership and engagement. The expertise and dedication of ThrottleNet’s team significantly shape our daily operations and drive our overall success.

We owe our growth and accomplishments to our loyal customers, trusted partners, and talented team, making us the most awarded IT support company in St. Louis, recognized by Small Business Monthly.

ThrottleNet customers can trust us to deliver outstanding IT support and security. We’re dedicated to supporting your people by fully owning IT challenges and keeping your network protected and running smoothly.

Why Choose Co-Managed IT?

IT Support for the Midwest

Many businesses rely on small internal IT teams that must juggle network management, security, troubleshooting, and infrastructure projects all at once. While they may be skilled professionals, there’s only so much they can handle. Co-managed IT services relieve the burden and provide the additional expertise and resources needed to maintain optimal IT performance.

At ThrottleNet, we work with your IT team—not against them. We don’t take jobs; we provide reinforcements to help IT staff focus on strategic projects, while we handle the day-to-day support and security that keeps your business running smoothly.

The Benefits of Partnering with ThrottleNet

    • Enhance Your Team’s Capabilities – Your IT staff focuses on core initiatives while we handle the heavy lifting.
    • Our customer happiness score is over 98% (Customer Thermometer)
    • We are the most trusted company in St. Louis with almost 700 Google Reviews.
    • Reduce Costs – Avoid the expense of hiring and training additional full-time IT staff.
    • Enterprise-Grade Tools – Gain access to industry-leading IT management and security solutions.
    • Scalability & Flexibility – Adjust IT support levels as your business grows and evolves.

Is Co-Managed IT Services Right for Your Business?

If your internal IT team is stretched thin, struggling to keep up with security demands, infrastructure management, and daily support, co-managed IT can be the solution you need. Whether you need strategic IT planning, cybersecurity enhancements, or additional hands-on support, ThrottleNet’s co-managed IT services provide the perfect balance of autonomy and expert assistance.

Managed IT Services Expert

THROTTLENET’S IT SUPPORT SOLUTIONS

Our customers ask, how will you support me? We can support your business to keep it running efficiently through our three tiered help desk. Some of the additional services we offer include:

  • 24/7 Service Desk Support – Available by phone, email, and remote support
  • We handle multiple locations nationwide with an average response time of 1 minute 57 seconds
  • Complete cloud support for remote access from any location
  • Seamless onboarding to get your system optimized quickly
  • Cybersecurity to prevent attacks and reduce downtime caused by system breakdowns
  • Data Migration and system integration for production efficiency

🚀 Boost your IT capabilities today! Contact ThrottleNet for a free consultation and discover how our Co-Managed IT Services can take your business to the next level.

ARE YOU READY FOR BETTER IT?

Let’s schedule a FREE on-site consultation to see if ThrottleNet is the best choice for your business.