24/7 IT Support for St. Louis

Are you looking for managed IT support companies in St. Louis? Our 2 minute response time leads the industry due to our unique three tiered support system located in the St. Louis area. ThrottleNet is available around the clock to offer 24/7 IT support and 93% of our support tickets are solved within the same day. But don’t take our word for it. Click the video to hear our customers.

"Everything gets resolved fast because their IT support team is second to none. They are the go to experts in our market for cybersecurity. Without hesitation we recommend ThrottleNet."

WHAT IS INCLUDED IN EFFECTIVE
IT SUPPORT?

We believe that every IT provider should deliver reliable support and robust cybersecurity solutions. Our managed services plans are built on ThrottleNet’s 25+ years of expertise, working with businesses of all sizes. Serving the greater St. Louis area, we offer top-tier IT support that combines efficiency with affordability. Explore the features below to see how our solutions can benefit your business!

File Searching SymbolYour business deserves full-time protection, and in St. Louis, IT support should include 24/7/365 network monitoring. With constant oversight, potential issues are identified early, preventing downtime and keeping your systems running smoothly. By addressing problems before they become critical, your business stays on track, and you can focus on growth while your MSP ensures the reliability and security of your network!

bug iconSafeguard your business with powerful antivirus, antimalware, and antispyware solutions. Our advanced monitoring tools are built to quickly detect and eliminate ransomware and other malicious threats, keeping your critical data secure. With real-time threat management, IT support teams ensure your defenses are always ready, even against the newest zero-day attacks. Count on an MSP that delivers proactive protection to minimize risks and keep your network secure.

sending iconIn the modern digital world, reliable data backups are crucial for ensuring business continuity. IT support providers should offer more than just basic backup solutions—they should also automatically verify the integrity of your backups. Whether it’s a disaster or a server failure, you need the confidence that your data is fully protected. Ensure your network is always secure and your data is safe.

lock iconRansomware can bring your business to a halt, but with cutting-edge detection and prevention tools, you stay ahead of the threat. Your system needs real-time identification of ransomware and automatic isolation of compromised devices to stop the spread. While your network stays protected, your managed service provider should step in remotely to quickly resolve the issue, reducing downtime and safeguarding your important data. Keeping your business secure is our top priority!

A Personalized Real-Time Dashboard gives you instant access to your network’s performance. Tailored to your needs, you can monitor critical metrics like backup health, threat detection, and customer satisfaction, all in one place. Manage IT services, support tickets, and applications from a single, unified portal—eliminating the hassle of hunting down important information. Submit and track support requests with ease, and explore our knowledge base to resolve common issues on your own. Gain full visibility and control over your IT environment like never before!

Server Rack SymbolReliable Server Management and Maintenance services keep your servers—whether on-site, in Microsoft Azure, or a hybrid environment—secure and up to date. IT providers should take care of patches, updates, and continuous monitoring to detect and resolve potential issues before they affect your operations. With your managed IT team handling everything behind the scenes, you can stay focused on your business, confident that your network is operating seamlessly.

Three People Meeting SymbolSecurity Awareness Training equips your team to identify and avoid common cyber threats. By learning best practices like spotting phishing attempts, browsing safely, and knowing when to reach out for help, your employees become your first line of defense. IT providers should offer interactive, continuous training to ensure your team stays informed and vigilant. With the right managed services partner, your staff becomes a key component in strengthening your cybersecurity.

A strong managed services plan includes a dedicated Virtual Chief Information Officer (VCIO), Project Manager, and Customer Service Representative focused on supporting your business. Your VCIO partners with you on IT budgeting, leads essential projects, and provides quarterly reviews to assess network performance while suggesting ways to enhance security and efficiency. IT providers should offer expert, tailored guidance to ensure your operations run seamlessly.

 

Reliable managed service plans should offer unlimited IT support, giving your business quick and dependable assistance anytime it’s needed. This support should come through a customer portal, desktop shortcut, email, and phone options. With AI-powered diagnostics and live ticket tracking, you’ll get personalized solutions for your unique issues within minutes.

The cornerstone of a successful Managed IT network is a partner who grasps your business objectives and challenges and delivers solutions to achieve them. Our team of St. Louis Managed IT professionals is here to do exactly that!

AWARD WINNING IT SUPPORT

Business IT Support Team

At ThrottleNet, we’re dedicated to transforming IT frustrations into relief by resolving issues quickly and improving our customers’ day. Our unique multi-tiered help desk located in St. Louis, MO ensures that problems are addressed efficiently by our team of IT experts, delivering fast and reliable solutions.

Our exceptional team puts customer needs and outstanding service at the forefront. We continually enhance our approach with cybersecurity specialists who audit support operations and provide ongoing training, keeping our users secure and informed.

  • Our response time is constantly updated and evaluated. We are currently averaging a 1 minute 57 second response time with almost 25,000 completed surveys. (Customer Thermometer)
  • Our customer happiness score is over 98% (Customer Thermometer)
  • We are the most trusted company in St. Louis with almost 700 Google Reviews.
  • We manage or co-manage everything for you. Our teams consolidate IT policies, practices, and solutions to secure networks and promote support from a single, fixed location.

Our team’s success comes from our commitment to top-tier IT services, continuous innovation, open-book management, and unwavering customer focus. By fostering a “team-first” environment, our open-book approach empowers team members through exceptional training, boosting their ownership and engagement. The expertise and dedication of ThrottleNet’s team significantly shape our daily operations and drive our overall success.

We owe our growth and accomplishments to our loyal customers, trusted partners, and talented team, making us the most awarded IT support company in St. Louis, recognized by Small Business Monthly.

ThrottleNet customers can trust us to deliver outstanding IT support and security. We’re dedicated to supporting your people by fully owning IT challenges and keeping your network protected and running smoothly.

DOES MY COMPANY NEED OUTSOURCED IT SUPPORT?

Running a small business requires a dedicated team covering management, HR, and various roles to support growth. Yet, when it comes to IT, many companies aren’t sure who to hire, and managing an in-house IT department can pose risks.

Imagine a technology issue arises—would you prefer the responsibility falls solely on your shoulders or on an expert IT partner? If your network goes down, an in-house IT team has to balance fixing it with other daily priorities, or those tasks get sidelined. Every moment counts for your business. And if a cyberattack strikes, handling the fallout alone can be overwhelming.

For companies with a single IT person, there’s also the risk of dependency on one individual who holds all key knowledge of your systems and confidential data. If they leave, it could leave your business scrambling for a replacement and create concerns about data security.

An experienced IT partner helps mitigate these risks, ensuring you’re covered with the right support when you need it most.

Managed Network plans from ThrottleNet can save your business more than 50% on IT staffing over in-house IT support, and provides a personalized approach to your company’s unique needs. All Managed Network clients receive access to local 24/7/365 help desk & support services, a Virtual CIOuptime monitoringanti-virus & spyware softwarevendor management support & much more at a low monthly cost without contracts.f

Managed IT Services Expert

THROTTLENET’S IT SUPPORT SOLUTIONS

Our customers ask, how will you support me? We can support your business to keep it running efficiently through our three tiered help desk. Some of the additional services we offer include:

  • 24/7 Service Desk Support – Available by phone, email, and remote support
  • We handle multiple locations nationwide with an average response time of 1 minute 57 seconds
  • Complete cloud support for remote access from any location
  • Seamless onboarding to get your system optimized quickly
  • Cybersecurity to prevent attacks and reduce downtime caused by system breakdowns
  • Data Migration and system integration for production efficiency

Utilizing IT solutions that you can trust will make the onboarding process easy. We will provide world class IT support services near you. Contact ThrottleNet today to get started!

ARE YOU READY FOR BETTER IT?

Let’s schedule a FREE on-site consultation to see if ThrottleNet is the best choice for your business.