IT SUPPORT SERVICES

IT Consulting & Strategy

Virtual CIO (vCIO) Services
ThrottleNet was one of the first Managed Service Providers in the Midwest to offer dedicated vCIO services, and through years of innovation, we’ve perfected a process that goes beyond obvious solutions to provide truly strategic IT leadership. Our experienced vCIOs offer over 15 years of IT expertise, helping businesses navigate technology decisions with clarity and purpose. From budgeting and growth planning to best practices and security, our vCIOs guide your business in developing a technology roadmap that supports both current needs and future ambitions.

Our vCIO services are designed to give your business the strategic advantage of executive-level IT guidance—without the cost of a full-time CIO. We take the time to understand your company’s structure, challenges, and objectives, so we can make technology work for you, not the other way around. Whether you’re planning for scalability, navigating compliance requirements, or integrating new tools, our vCIOs provide insight rooted in real-world experience.

More than just IT consultants, our vCIOs function as trusted partners in your long-term success. They help align your technology investments with your business goals by providing clear recommendations, measurable objectives, and regular check-ins to adjust course when needed. With ThrottleNet, you’re not just reacting to problems—you’re building a smarter, more secure, and more efficient future through proactive leadership and planning.

Benefits

• Tailored IT Strategy: A customized technology plan aligned with your business’s unique goals.
• Strategic IT Investments: Expert recommendations on technology improvements and scalable solutions.
• Proactive Growth Planning: Support for evolving with the IT landscape and staying ahead of emerging trends.

User and Email Protection

Comprehensive Email Security
ThrottleNet provides business IT support with multi-layered email security solutions to protect your Microsoft 365 environment. Our services include monitoring, spam filtering, encryption, and regular backups, ensuring that your data is safeguarded against loss and cyber threats.

Email is one of the most common entry points for cyberattacks, making it critical to have a strong, proactive defense in place. ThrottleNet’s email security solutions go beyond basic spam filters by incorporating real-time threat detection, phishing protection, and advanced email encryption. We help ensure your sensitive business communications stay secure while giving your team the tools they need to spot and avoid email-based attacks.

Our team also helps your organization stay compliant with industry-specific regulations by securing email transmissions and storing backups in a way that meets data protection standards. Whether you’re concerned about ransomware, spoofing, or data leakage, we tailor our approach to your specific risks and workflows. Learn more about our approach to email security here.

Benefits

• Robust protection against phishing, malware, and data breaches with reliable email security.
• Confidence that sensitive information is secure from cyber threats, thanks to comprehensive business IT support.

User Training and Phishing Simulations
Our security services include ongoing end-user training with mock phishing simulations through KnowBe4, helping employees recognize and respond effectively to cyber threats. This proactive approach strengthens your overall security posture.

ThrottleNet’s security awareness training isn’t a one-time event—it’s an ongoing program designed to build a strong, security-conscious culture within your organization. Through engaging videos, interactive modules, and real-time testing, your employees gain the confidence to identify suspicious activity and report it before it becomes a threat. This training is regularly updated to reflect current attack trends and evolving tactics used by cybercriminals.

Our phishing simulations, powered by KnowBe4, mimic real-world email attacks to test and reinforce what your team has learned. You’ll receive detailed reporting on who clicked, who reported, and who needs additional training—allowing you to take targeted action and reduce your organization’s vulnerability. Learn more about our user training and simulation programs. 

Benefits

• Empowered users who can identify and avoid security risks.
• Reduced risk of breaches from user-targeted attacks, thanks to comprehensive training and education.

Network Security and Backups

Network Monitoring and Maintenance
ThrottleNet’s business IT support includes Sentinel One Managed Detection and Response (MDR) solution, backed by a 24/7 Security Operations Center (SOC), to provide continuous network monitoring. Our team quickly responds to contain potential risks, ensuring your network remains secure at all times.

Our network monitoring services do more than just detect threats—they help prevent them. By continuously analyzing traffic, performance metrics, and system behavior, we’re able to identify unusual activity and resolve issues before they impact your business. This proactive approach ensures your IT environment stays stable, secure, and high-performing, even as your needs evolve.

We also provide ongoing maintenance that includes patch management, firmware updates, and performance optimization to minimize downtime and extend the life of your technology investments. Our team becomes an extension of your business, offering full transparency through regular reporting and insights. Explore more about our network monitoring and cybersecurity services here.

Benefits

• Around-the-clock monitoring for early detection of security threats.
• Minimized downtime with proactive threat mitigation and rapid response, keeping your operations secure.

Data Backups and Disaster Recovery
ThrottleNet’s managed backup solutions offer reliable data backups and comprehensive disaster recovery planning. With our business IT support, you can rest assured that your data is protected and quickly recoverable in the event of an unexpected incident.

Our backup solutions are designed with flexibility and speed in mind, offering both local and cloud-based options to fit your business needs. We perform automated, encrypted backups on a regular schedule, ensuring that your critical files, applications, and systems are consistently protected without interrupting your day-to-day operations. Whether you’re dealing with accidental deletion, hardware failure, or ransomware, we ensure your data can be quickly restored.

Beyond backups, our disaster recovery planning prepares your business to respond with confidence during a crisis. ThrottleNet helps you develop and implement a strategy that minimizes downtime and data loss, including recovery time objectives (RTOs) and recovery point objectives (RPOs) tailored to your operations. Check out our complete approach to data protection.

Benefits

• Reliable data backups for peace of mind and data security.
• Minimized downtime with proactive threat mitigation and rapid response, keeping your operations secure.
• Rapid data restoration to reduce downtime and keep disruptions minimal.

Cybersecurity Protection

NIST-Based Cybersecurity Framework
ThrottleNet’s business IT support includes a cybersecurity framework based on the National Institute of Standards and Technology (NIST) standards, providing a multi-layered security approach designed to protect your business comprehensively. We deploy advanced tools for ransomware mitigation, threat isolation, and dark web monitoring, all supported by real-time updates to ensure your systems remain secure.

ThrottleNet’s NIST-based approach emphasizes not just protection, but also detection, response, and recovery. This means your business benefits from a full lifecycle security strategy that addresses current threats while preparing for future ones. From endpoint protection to identity management and network segmentation, we implement the tools and policies that align with best practices recommended by leading cybersecurity experts.

Our framework is ideal for businesses that need to meet regulatory requirements or simply want a higher standard of protection. Paired with employee training and ongoing risk assessments, we help create a culture of security across your organization. To learn more about our full range of cybersecurity services and how we can customize protection for your business, visit our cybersecurity page.

Benefits

• Enhanced protection with a NIST-based, multi-layered security framework.
• Advanced threat detection that identifies and isolates issues before they escalate, minimizing risk.

Advanced Security Tools and Techniques
Our cybersecurity solutions employ state-of-the-art tools, from ransomware detection and DNS filtering to persistent threat monitoring, ensuring that every endpoint in your network is protected. ThrottleNet also incorporates continuous vulnerability assessments and endpoint detection, safeguarding your systems from evolving threats.

Benefits

• Strong defenses against malware, ransomware, and network intrusions to keep your data and systems safe.
• Comprehensive security coverage across all business endpoints to minimize vulnerabilities, ensuring that your IT environment is always protected with top-tier business IT support.

Are you confused by IT acronyms? Explore this comprehensive IT Glossary for clear definitions.