throttlenet support hub
Need help? ThrottleNet is proud to have a full staff of highly
experienced, trained and certified Support Engineers on our Help Desk, based out
of St. Louis, MO. One-call resolution on over 80% of service calls allows you to
focus more on your business instead of computer problems. Whether you’re having
a problem with an application, e-mail, network or computer hardware, we can help!
how to contact your help desk:
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customer portal
Welcome to the ThrottleNet Customer Portal! Through this portal
you will have access to a robust selection of account-specific features such as
invoices, agreements, reports, projects and more, anytime of day or night! You are
also able to enter new service tickets or view existing ones. Have an existing quote
for a new workstation? You can view these as well and whether you choose to approve
or deny the order, it’s as easy as a simple click!
Click here for customer portal
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throttlenet calling card
Once installed, the ThrottleNet Calling Card will place an icon on your desktop.
Whenever you need IT help fast, you won’t have to pick up the phone or send
an e-mail ever again. Instead simply click the icon and one of our highly experienced
Support Analysts will be with you shortly! If you need instructions, click here.
Click here for the ThrottleNet calling
card
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outlook web access (OWA) - email
The Microsoft Outlook Web App delivers a rich, familiar web-based
email experience that allows you to:
- Access email, voicemail, instant messages, and SMS text messages directly from your
inbox using any of the major web browsers (Internet Explorer, Safari, Firefox, and
Chrome).
- Use Conversation View to see messages in context, making it easier to manage email
more efficiently and reduce inbox overload.
- Share your calendar with colleagues both inside and outside the organization.
- Check other users’ availability with the presence indicator and choose the
best mode of communication—email, instant message, or SMS.
Click here for the Microsoft Outlook web app
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